Xbox's automated 'moderation' systems are pathetic and need to be scrapped — we pay for this
Xbox’s automated ‘moderation’ systems are pathetic and need to be scrapped — we pay for this Microsoft has fired thousands of customer service employees in recent years, and replaced them with AI. When you purchase through links on our site, we may earn an affiliate commission.Here’s how it works. Over the past few weeks, it feels like I’ve received an uptick of Xbox customers reaching out to me either via email or direct message to help them overcome unfair bans....