Microsoft 365 was down, stopping people from opening Office, Outlook, and OneDrive (Update)

A Microsoft 365 outage could cause a stressful start to your workday.

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What you need to know

Starting your workday may be difficult, thanks to a Microsoft 365 outage. The service is down for several users, leaving the web versions of apps inaccessible. The outage affects multiple online applications, including Word, Excel, and Outlook. OneDrive also appears to be affected.

Reports of issues started increasing throughDownDetectorat around 6 AM ET. Spikes have increased since then. As is the case with many outages, issues are intermittent. For example, I am able to access Microsoft 365 online right now, but my colleague cannot.

TheMicrosoft 365 Status account on Xhas not commented on the outage, but that account has not been active since July 24, 2023, so it may not be the most reliable source of information.

Microsoft’s Service Status pagestates that all services are running as normal. Outage reports continued to appear on DownDetector throughout yesterday, September 5, 2023, but Microsoft 365 is now up and running without any issues today.

This is an ongoing news story, and we will update it as more information becomes available.

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Sean Endicott is a tech journalist at Windows Central, specializing in Windows, Microsoft software, AI, and PCs. He’s covered major launches, from Windows 10 and 11 to the rise of AI tools like ChatGPT. Sean’s journey began with the Lumia 740, leading to strong ties with app developers. Outside writing, he coaches American football, utilizing Microsoft services to manage his team. He studied broadcast journalism at Nottingham Trent University and is active on X @SeanEndicott_ and Threads @sean_endicott_.