How to request a refund for Dragon’s Dogma 2 on Xbox and Steam
If you’re unhappy with Capcom’s new ARPG, you can try to get your money back.
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Capcom’s long-awaited single player ARPGDragon’s Dogma 2is finally here, but what was supposed to be an exciting launch has turned into quite a somber and frustrating situation. The reveal of a previously hidden suite of microtransactions after the game’s launch led to"Mostly Negative" review bombing on Steam(it’s since climbed back up to “Mixed”), and many players are trying to refund their copy of the game now that the purchasable items are visible.
To be clear, most of the DLC items you can buyareavailable in-game (though a few aren’t, are very expensive, or are only available in limited quantities), and despite this whole microtransactions fiasco, I still wholeheartedly recommend Dragon’s Dogma 2. It’s an amazing game, and probably the best open world RPG I’ve played sinceElden Ring.
With that said, I get why people feel like they were deceived here, and I understand the desire to get your money back on a purchase you made before new information came to light (the game’s performance has been heavily criticized as well). Thus, I put together a quick guide below that goes over how you can request a refund for Dragon’s Dogma 2 on both Xbox and Steam.
How to refund Dragon’s Dogma 2 on Xbox
The process of requesting a refund for Dragon’s Dogma 2 (or any game) on Xbox is easy and simple,though you have to do it within 14 days of your purchase and “without significant playtime” invested into the game(generally thought to be longer than several hours). As long as your request meets that criteria, it’s eligible for Xbox Support consideration — and generally, most eligible requests are accepted.
Here’s what to do:
Note that refund requests typically take a few business days to get processed, so don’t worry if you don’t get your money back soon after submitting yours. If you want, you can view the “Refund status” tab next to the “Request availability” one to check on the status of your request.
How to refund Dragon’s Dogma 2 on Steam
The process of requesting a refund for a game on Steam is very similar to the one Microsoft uses for Xbox; it even has the same eligibility requirements.That means you should make your request within 14 days after your purchase and before accruing significant playtime. Historically, Steam has been significantly more likely to grant refund requests to people with two hours of playtime or less.
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Here’s how to request a refund on Steam:
In my experience, Steam handles its refund requests pretty fast, so it’s likely that yours will be taken care of in a day or so. Note that whether it’s accepted or denied, you should get an email from Steam once it’s been processed.
Brendan Lowry is a Windows Central writer and Oakland University graduate with a burning passion for video games, of which he’s been an avid fan since childhood. He’s been writing for Team WC since the summer of 2017, and you’ll find him doing news, editorials, reviews, and general coverage on everything gaming, Xbox, and Windows PC. His favorite game of all time is probably NieR: Automata, though Elden Ring, Fallout: New Vegas, and Team Fortress 2 are in the running, too. When he’s not writing or gaming, there’s a good chance he’s either watching an interesting new movie or TV show or actually going outside for once.Follow him on X(Twitter).
