Got a Bluetooth problem with your new Google Pixel 9 Pro XL? You’re not alone
Teething troubles
When you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.
As sure as night follows day, early bugs and issues seem to follow the launches of even thebest smartphones– and it seems that certainGoogle Pixel 9 Pro XLhandsets might be having a variety of problems related to Bluetooth connections.
The team atAndroid Policehas done a good job of rounding up the reported issues, which cover problems with range, unstable audio connections, and difficulty getting phones to stay hooked up to Android Auto dashboards in vehicles.
It’s difficult to assess just how widespread these issues are – they certainly didn’t come up in our comprehensiveGoogle Pixel 9 Pro XL review– but there are several threads onRedditand theGoogle support forumsregistering complaints.
“I’ve been using the Pixel Buds Pro without problems for the past two weeks and now it has terrible range all of a sudden for some reason,” writesone Redditorfor example, with several others chiming in on the same thread.
Can we fix it?
As yet, there’s been no official word fromGoogleon these problems – we asked it for a response and will update this story when we hear back. However, one of the complaints hasbeen loggedin Android’s bug tracker, and acknowledged by Google, which suggests the engineering team is looking into it at least.
If you’re having problems yourself, a few different solutions have been suggested by those affected so far. Make sure you’re running the latest software on your phone and on your connected Bluetooth devices, for a start.
Turning off ultra-wideband (UWB) also seems to help, at least temporarily. You can do this by going into Settings in Android, then choosingConnected devicesandConnection preferencesto find the ultra-wideband option.
Get the best Black Friday deals direct to your inbox, plus news, reviews, and more.
Sign up to be the first to know about unmissable Black Friday deals on top tech, plus get all your favorite TechRadar content.
While most complaints have been about the Pixel Pro 9 XL, some users seem to be having trouble with thePixel 9 Proand thePixel 9 Pro Foldas well. However, theGoogle Pixel 9– which doesn’t have UWB technology built-in – doesn’t appear to be affected.
You might also like
Dave is a freelance tech journalist who has been writing about gadgets, apps and the web for more than two decades. Based out of Stockport, England, on TechRadar you’ll find him covering news, features and reviews, particularly for phones, tablets and wearables. Working to ensure our breaking news coverage is the best in the business over weekends, David also has bylines at Gizmodo, T3, PopSci and a few other places besides, as well as being many years editing the likes of PC Explorer and The Hardware Handbook.
Latest Google Pixel update includes surprise launch of Android 15’s best battery feature
The Pixel Phone app might soon let you respond to calls with AI messages
Lego will let you build Sir Ernest Shackleton’s iconic lost ship, the Endurance, in its next Icons set
