Diablo 4: Known bugs, launch issues, and how to fix them

Diablo 4 is finally here, but it’s not free of bugs and technical problems.

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After what feels like an eternity of waiting, players can finally jump into the full Diablo 4 experience with the game’s launch. Now that the servers are live for everyone, you can jump in now and begin your action-packed journey through Sanctuary.

As tons of players flood into Blizzard’s latest dungeon crawler, though, a variety of bugs and launch issues have been reported and documented by both fans and Blizzard itself. We’ve recorded all of these in this article to give you an idea of what you should keep an eye out for while playing, and have also included all available information about every known fix and workarounds. Note that we’ll keep this article updated with the latest information frequently, so check back often.

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With Diablo 4’s global rollout now in full swing, many players have begun reporting numerous bugs and launch issues that are disrupting their gameplay. As such, we’re documenting these problematic situations below.

If and when additional problems and potential workarounds are reported, we’ll keep this section updated with the latest details. You can also reach out to us if you discover a bug that has not been reported on this list. With any luck, Blizzard will be working hard to release patches that fix these bugs in the near future so we don’t find ourselves encountering them anymore.

Diablo 4 ‘Queued for Game Start Game Pending’

If players are suddenly disconnected from Diablo 4 and see the “Queued for Game - Start Game Pending” message, it might mean that the servers are down for one reason or another. Recently, the problem has been linked to issues with Blizzard’s authentication servers.

Alternatively, it could also mean that there’s a new update available for the game, in which case you can fix the problem by closing the game, installing the update, and launching it after it finishes.

Diablo 4 ‘Unable to find a valid license’ 315306 error

Many players, particularly those on PlayStation, have reported seeing an “Unable to find a valid license” message along with the error code 315306 when trying to log into the game. There’s currently no workaround for this, althoughBlizzard is aware of the issue and is actively working to resolve it.

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Stuck at ‘Logging into Diablo IV’ screen

Many players are reporting that they’re stuck at the “Logging into Diablo IV” screen that appears after getting through Diablo 4’s queue. Unfortunately, there’s no known fix at this time, so you may need to simply restart the game and go through the queue again.

Diablo 4 stuck in  ‘1 minute left’ queue

Some players have reported that if you’re stuck in the “1 minute left” Diablo 4 queue for an extended period of time, you may be able to fix the problem by closing the game, fully restarting Battle.net, and then relaunching the game. Though this may reset your queue position, queue times don’t seem too long at the moment, and you should be able to load in properly once you’ve waited a few more minutes.

No Diablo 4 Start button in Battle.net

If Blizzard’s Battle.net PC client doesn’t display a Start button for you to select, or the button is greyed out, you may be able to force the game to open by creating a new shortcut on your desktop and launching it after you put this string of text in its target field:

“C:\Program Files (x86)\Diablo IV\Diablo IV.exe” -launch

If you have the game installed somewhere other than the default location, make the shortcut lead to that location instead.

Diablo 4 ‘Game Servers Are Not Available’ error

You might see this message due to the stress that Diablo 4’s servers are currently under. It indicates that your game client is unable to connect to the servers.Simply trying to get into the game again might fix this. If this error persists, tryrestarting your game.

Diablo 4 ‘Your Account is Currently Locked’ error

This error message has alarmed many players trying to get into Diablo 4, as it seems like the type of message you’d see if your account was banned. Don’t worry, though, because this is simply a server-related error. If you see this error pop up, you’ll need towait a few minutes before trying to play again. If you try to queue into the game right away after seeing this message, it will continue to appear.

Diablo 4 ‘Unable to Find Valid Licence Fix’ error

This error is displayed to players that tried to play Diablo 4 before its servers were up and running. If you’re still seeing it now that the game is live, tryrestarting the game. If the issue persists, you may need touninstall and reinstall the Diablo 4.

Diablo 4 ‘Stuck on Authentication Pending’

If you see this message while in the Diablo 4 queue, don’t back out of it! It simply means that the servers are having a little trouble. It doesn’t seem like your position in the queue is lost when this message appears, so simply be patient and this message should go away after a bit of time.

Diablo 4 stuck at character creation

A glitch may occur that prevents you from advancing past Diablo 4’s character creation screen. If this happens,close and relaunch the gameand it should fix the problem.

Diablo 4 error code 34202

Xbox players may see this error code when trying to log into the game. Blizzard says it’s indicative of an outdated version of the game, so try closing it and checking for updates. If there are none, it’s unfortunately an issue on Blizzard’s end that you can’t do anything about.

Diablo 4 error code 300202, 300008, or 316719

Players may see one of these error codes after they finish making their character and attempt to load into Diablo 4. As far as we can tell, this error code simply indicates that the servers are overwhelmed and that you should keep trying to get into the game. Select the “Accept” button and then keep selecting “Start Game” until you’re successfully able to play.

Diablo 4 error code 316719

This error boots you to the main menu, and seems to occur whenever you level your character up. Unfortunately there’s no current workaround for this issue, but we expect that it won’t happen frequently once Blizzard is able to alleviate the strain on Diablo 4’s servers.

Diablo 4: Other known bugs and launch issues

These are some other known bugs and launch issues that players are experiencing with the Early Access launch ofDiablo 4, and that Blizzard is officially tracking. Note that most of these issues are affecting both the PC and console versions of the game, though some of them may be specific to certain platforms.

If and when we become aware of additional major issues or workarounds, we’ll update this article and document additional info here.

Diablo 4 is out now and is available on Xbox Series X|S, Xbox One consoles, Windows PC, PS5, and PS4. It’s one of thebest Xbox gamesfor fans of dungeon crawlers and hack-and-slash combat, and we’ve been having an absolute blast with it.

Diablo 4: Ultimate Edition

The Ultimate Sacrifice from your wallet to our Blessed Mother, the Ultimate Edition of Diablo 4 comes with a bunch of cosmetics, the Premium Battle Pass and 20 tier skips for you to enjoy.

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Brendan Lowry is a Windows Central writer and Oakland University graduate with a burning passion for video games, of which he’s been an avid fan since childhood. He’s been writing for Team WC since the summer of 2017, and you’ll find him doing news, editorials, reviews, and general coverage on everything gaming, Xbox, and Windows PC. His favorite game of all time is probably NieR: Automata, though Elden Ring, Fallout: New Vegas, and Team Fortress 2 are in the running, too. When he’s not writing or gaming, there’s a good chance he’s either watching an interesting new movie or TV show or actually going outside for once.Follow him on X(Twitter).